About Germstar

Effective Infection Prevention

With the growing threat from foreign viruses and germs, Germstar recognised the solution was to prevent initial contamination; it’s more effective to prevent infection rather than remedy it later.

In recent years we have seen increasingly common outbreaks of Norovirus, E-Coli and Covid-19, and their inevitable spread once caught. Germstar provides protection for everyone in the fight to kill germs transmitted via the hands, which accounts for 80% of transmission.

Germstar kills 99.99% of all transient bacteria, viruses and fungus on contact and has been proven to kill H1N1 (Swine Flu), vomiting bugs, Gastroenteritis, E-Coli, Salmonella, MRSA… and many more.

Pharmaceutically Developed

Germstar beginnings were from Binderbauer Pharmaceuticals; a company formed in the late nineties to develop, manufacture and market an innovative touchless sanitation system and ancillary products based on technology developed and patented by the company’s founders, Mr. Horst Binderbauer and Dr. Michl Binderbauer.

Germs are unavoidable; they are present on all surfaces we touch, which is why Germstar is dedicated to catering for multiple industries:

Care and Nursing Homes to protect residents and visitors.
Domestic environment to protect you at home.
Education settings for students, teachers and staff.
Healthcare locations to protect the vulnerable.
Hospitality venues for the protection of guests.
Industrial workplaces to protect workers and customers.
Leisure industry to ensure protection for guests.

Germstar kills 99.99% of germs. Fact.

Germstar specialises in the highest quality hand sanitising products on the market. Our stylish touchless dispensers encourage sanitisation compliance, whilst killing 99.99% of germs without the sticky residue of a gel or a foam, leaving hands moisturised and soft. Our all-natural solutions contain of only five ingredients or less, are free of harsh chemicals and are never tested on animals.

Visit Germstar Online Shop

Customer Reviews

      EXCELLENT  
   Based on 32 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Louise Webster 
 16 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. All the team when I phone are happy to help and polite and friendly. The product is great and easy to use .
  
 
      Posted on Google  
   
   Pasquale Giannitti 
 13 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. I have been using gemstar for 5 years, George is always quick to respond to orders and requests, delivery is always quick and nothing is too much to ask, will always recommend with 5 stars!
  
 
      Posted on Google  
   
   Tammie Baker 
 10 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. George from Gemstar has always been very helpful. He answers any queries straight away and is very knowledgeable. Really nice guy. Thank you George.
  
 
      Posted on Google  
   
   Sophie Hare 
 10 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. We've been using Germstar for many years now for our Care Home Business.  The team have always gone out of their way to support us and ensure a fantastic service.  The products that we buy are fantastic quality.
  
 
      Posted on Google  
   
   Julia Knowles 
 9 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. We have used Germstar UK for our sanitiser, and have been delighted with their products and service.  The support from them during the pandemic was amazing.  Would highly recommend.
  
 
      Posted on Google  
   
   ann barclay 
 9 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. The team at germstar couldn’t be more helpful, and the germstar products are brilliant- we haven’t had a noro outbreak since we started using it
  
 
      Posted on Google  
   
   Sarah HCA 
 9 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. We have worked with Germstar for many years, they are a trusted and reliable service that go above and beyond to support us. Their products and service are of a evry high standard, nothing is too much trouble and they are always friendly and professional. I fully recommend Germstar, 15 out of 10!
  
 
      Posted on Google  
   
   Emma Curtis 
 18 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. We have worked with Germstar within our care home setting and have found them to be reliable, professional and respectful of our residents and staff. Communication has always been clear, and any issues addressed promptly. George is always on hand to offer help when required. We would not hesitate to recommend their services.
  
 
      Posted on Google  
   
   Taki Jaffer 
 16 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. We have worked with the Germstar team for many years. Their products work amazingly and are very kind to the skin.
Recently we have also started to utilise their waste disposal service, which has proved to be of great value. Always their teams operate professionally.  Look forward to many more years of partnership.
  
 
      Posted on Google  
   
   Donna Armstrong 
 9 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service, quick delivery, great communication and as always fantastic products

Germstar FAQs

At Germstar UK we provide a complete support and supply service for clients throughout the United Kingdom, including the NHS, schools, big chain restaurants and cruise lines. For more information on our products please look through our FAQs or call us on 01329 888268.

Does Germstar kill 99.99% of germs?

Yes, Germstar is a pharmaceutically developed product that kills 99.9% of transient bacteria, viruses and fungus on contact. It has been proven to kill H1N1 (Swine Flu), vomiting bugs, gastroenteritis, e-coli, salmonella, MRSA and more.

Do all Germstar hand sanitiser's contain moisturiser?

Yes, all varieties of Germstar Hand Sanitiser are made using natural emollients to prevent skin dryness and leave hands moisturised and germ-free.

How is Germstar different to other hand sanitisers?

We are proud to say that Germstar never uses any harsh chemicals. It is free of triclosan, benzalkonium chloride, phthalate, parabens, glycols, chloride, formaldehyde carriers, and other common allergens.

Can I open a business/trade account with you?

Yes, no matter what type of business or industry you’re in, big or small, you can open a Germstar business account. You’ll receive exclusive discounts and bonuses, and it’s quick and easy to do. Just fill in our online form here.

How quickly will you dispatch my order?

All orders are shipped within 48 hours, Monday to Friday, 8:00am – 5:00pm.

What couriers do you use?

We use the following couriers to deliver our orders: Royal Mail, APC Overnight and DHL.

Can I track my order?

If a tracking number is provided by the shipping courier, we will update your order with the tracking information. Please note that some orders using 1st Class Royal Mail will not have tracking numbers.

Part of my order is on backorder, what does that mean?

If an item goes on backorder, we will send you the part of your order that is in stock. When the outstanding item(s) become available we will send you the rest of your order. You will not be charged any additional shipping and handling for the second delivery.

Can I return my order?

All returns must be made within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Can I exchange my order?

We will only replace items if they are defective or damaged.