Hotel Miramar

Overview

Hotel Miramar (visit website) is a 4 Star Independent ‘Country House Hotel by the Sea.’ We have been awarded the large Hotel of the Year 2020 and the Conference & Business Venue Winner 2019. With such a high standard to uphold, it is essential that we provide a safe environment for both guests and staff.

The COVID-19 Pandemic has posed huge challenges for the hospitality industry so finding a solution was essential for business continuity. Germstar was an industry recommendation, with many other leisure venues favouring the products unique way of working.

Guests frequenting a hotel want to enjoy their experience in an environment which is both elegant and welcoming. Many of the hand sanitisers available on the market were too “hospital” and “industrial” which disconnects from the guests experience. The Germstar solution is efficient, easy to use and industry recommended. The product fits the brief of the hotel, supporting the needs and wants of the business to maximise their potential.

The sales experience we received from Germstar was exceptional and really cemented our connection with the company. Not only is the product outstanding but the response time and the sales team made the buying experience efficient and enjoyable. Germstars “good will” strengthened our relationship, indicating the level of service we can expect, and our team love the “tailor made” look of the product.

Providing the optimal service for our guests is at the forefront of our operation and working with Germstar helps us to provide a relaxing, enjoyable and safe visit. Our visitors are all comfortable and confident in the knowledge that sanitisation and cleaning regiments are strong throughout the hotel.

The COVID-19 pandemic was very much a reactive situation whereby businesses had to adapt quickly to change. The efficient response time of Germstar helped us to reassure both guests and staff alike. Aside from the sleek look of the dispenser and excellent touchless operation, the hand sanitiser itself melts away on the hands with a mild, pleasant aroma.

Germstar have truly impressed our team at Hotel Miramar and we wouldn’t hesitate to recommend the product to those in all hospitality industries to provide a safe, comfortable environment for guests and staff.